JOB PURPOSE To deliver HRIS essential support, maintenance and expertise to enable and improve Global HR Operations KEY RESPONSIBILITIES AND SCOPE FOR DECISION MAKING For any of the HRIS systems (i.e. Workday, Case Management System, Knowledge Base, …): · Configure system, build and create reports and dashboards, create and maintain integrations with other systems, and manage access. · Act as a consultant providing innovative solutions to the business requirements. Provide advice, support and maintain system related business processes. Design implement and test system changes. · Deliver essential support and manage system related incidents. Contribute to develop and maintain the knowledge database (symptoms and solutions) to ensure efficient query resolution and facilitate knowledge transfer. · Manage system enhancements, upgrades and releases of HRIS system. · Coordinate with HRIS vendor to troubleshoot system technical issues. · Mass upload data changes, as required. · Maintain organizations and positions in Workday to support business re-organization changes. QUALIFICATIONS